Please read these directions before continuing:

• When the study begins, two windows will open, fitting the top and bottom of your screen:
  • The smaller top window presents a question.
  • The larger bottom window presents the site being studied.
• There will be 4 questions to find the answers to using the site.
• Once you find the answer to a question, select an option from the drop-down list in the top window.
  • For each question, simply indicate whether you definitely found the answer, you're not sure if you did or not, or you definitely did NOT find the answer.
• For each task, please use the displayed rating scale to indicate how easy or difficult the task was for you.
  • Each time you complete a task, click the "NEXT >" button to display the next task.

Note: You must disable any pop-up blockers in order to participate in the study. For example, with the Google pop-up blocker, click on the toolbar button that looks something like this,, so that it changes to this: .